Your Data. Our Responsibility.

At Alucent Global Outsourcing, we believe that data protection isn’t just a policy it’s a promise.
Every system, process, and connection we build is designed around one principle: our clients’ data must remain private, secure, and compliant at all times.

We understand that outsourcing involves trust, and we take that trust very seriously.
That’s why we operate under U.S. legal jurisdiction, with management oversight from New York, and use enterprise-grade technical controls to ensure that every piece of information that flows through our systems is fully protected.

 
🧩 Our Security Framework
1. Network Security
All client traffic between our African operations centers and U.S. servers is tunneled through encrypted VPN connections using WireGuard, one of the most secure and modern VPN protocols in the world.
This ensures that:

All communication is routed through U.S. data centers for better compliance and monitoring.
Every data packet is encrypted end-to-end before it leaves our network.
No third party — including local ISPs — can intercept or view client information.
Our VPN gateways are configured with multi-factor authentication, IP restrictions, and zero-trust policies to ensure only authorized team members can access client environments.

 
2. Device & Access Management
Every workstation used by our team is company-owned, monitored, and protected with:

Encrypted storage and password-protected access
Up-to-date antivirus and firewall protection
Disabled USB ports and removable media
Screen-lock automation and inactivity timeouts
We maintain strict least-privilege access, meaning employees can only reach the systems and files necessary for their tasks — nothing more.

 
3. Data Handling & Confidentiality
All employees and contractors sign:

Non-Disclosure Agreements (NDAs)
Data Protection and Ethics Agreements
Acceptable Use Policies
Client data is stored in Google Workspace or Microsoft 365 under restricted access and is never downloaded or transferred outside our controlled environment.
We use cloud-based collaboration tools with built-in version control and audit trails for accountability.

 
4. Compliance & Standards
We align our security posture with global best practices, including:

ISO 27001 (Information Security Management System)
SOC 2 Type II (Data Protection and Privacy)
GDPR (General Data Protection Regulation)
Our policies cover risk assessment, incident response, employee training, and business continuity.
We also maintain regular internal audits to ensure all procedures meet U.S. and international standards.

 
5. Business Continuity
To ensure uninterrupted service:

All operations centers have redundant power and internet providers
Remote VPN failover routes maintain uptime during outages
Data backups are performed daily and securely replicated to cloud servers
Even in the event of an internet disruption or local issue, client operations continue seamlessly.

 
🌎 Our Promise
“Your data will always be handled with the same level of care, encryption, and oversight as if it were stored inside your own office.”
We combine U.S. legal protection, African operational excellence, and enterprise-grade network security — including VPN tunneling via WireGuard — to ensure your information is private, encrypted, and always accessible only to authorized personnel.

At Alucent Global Outsourcing, we don’t just claim security we prove it with every connection.